Incorrect grade levels on student transcript records

First, check your student membership records:

1. Go to the School view.
2. Click the Student tab.
3. Find and select a student whose grade level is appearing incorrectly.
4. Click the Membership side-tab.
5. Verify the membership records are correct, with accurate dates and year of graduation. Make any changes necessary to the student’s membership records. Keep the following in mind:
• The Y enrollment record is for changing a student’s year of graduation and grade level.
• For students who are repeating a grade, the Y enrollment record should be entered at the beginning of the school year.
• A student should have only one Y enrollment record for a school year. Delete duplicate records.

6. Click the Transcript side-tab.
7. Go to the Options menu, and click Recalculate Grade Levels. The grade levels should now be correct.

If grade levels are showing up incorrectly for students promoted mid-year:

1. Go to the School view.
2. Click the Student tab.
3. Find and select a student.
4. Click the Transcript side-tab. Click into the details for a particular course.
5. Click the Grade level drop-down to select the appropriate grade level, then select the Override checkbox.
6. Once you save the record, an exclamation point (!) appears in the Grade field anytime a grade level has been manually overridden.